Technical Trainer

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Description

If you are a Technical Trainer looking for an opportunity to grow, Copeland has an exciting opportunity for you! As a Technical Trainer, you will deliver technical training to customers; contractors, wholesalers, end users,OEM'sand employees as it relates to Copeland Commercial and Residential Cold Chain Electronics components and systems used in the HVAC/R industry. The senior trainer must present a professional manner and develop good working relationships with subject matter experts and Product Managers within the organization. Coordination of relevant content from the experts is key to adding material to a course to ensure all learningobjectivesare met. The senior trainer must stay current with technology and the industry. Participation in industry events and HVACR online educational communities is an important part of the senior trainer's ability to stay current with industry trends and educational needs. The senior trainer provides coaching, guidance and feedback to junior training staff and serves as the lead customer contact point at training events.

AS ATECHNICAL TRAINER, YOU WILL:

• Deliver all curricula using instructor-led, electronic/web-based, and/or multimedia training methods and formats

• Conduct standard and custom classes per customer requirements

• Follow good pedagogy practices for teaching adults

• Coordinate the development of course material to cover learningobjectives; adjust learningobjectivesaccordingly

• Evaluate training material for improvements

• Continue self-study to understand all technologies that are part of the curricula

• Participate in engineering and product planning sessions

• Participate in industry related forums to ensure accuracy of technical information

• Train and mentor training specialists

REQUIRED EDUCATION, EXPERIENCE, & SKILLS:

• Five (5) years of experience as an HVACR technician, wholesaler, educator or equivalent HVACR industry role

• Experience with Residential controls and components

• Ability to travel 60-70%

• Ability to present to groups andfacilitatelearning programs

• Skilled in providing customer service

• Ability to communicate effectively - verbally and in writing

• Proficient in technology - Microsoft Suite of Products; PC's, Mobile Devices

• Ability to work in a team-oriented and collaborative environment

• Legal work authorization in the United States - Sponsorship will not be provided for this role

PREFERRED EDUCATION, EXPERIENCE, & SKILLS:

• Degree in HVACR-related field

• Seven (7) years of related experience

• Ability to work well with a wide range of people and related diversity

• Skilled in analyzing audience to present material clearly, concisely, and effectively

• Proficient presentation skills and the ability to handle classes; small or large and all issues that may arise

• Online and in-person presence in the HVACR educational community (i.e., YouTube channel/Website, video creation/posting, HVACR online forum participation, industry educational conferences)

Remote Work Arrangement:

This role is fully remote. As a remote colleague, you maybe requiredto travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand yourteamoperating principles to collaborate effectively .

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which weoperate, and reward performance during our annual merit review process.In accordance withColorado EPEWA, the salary/pay range for this role is$110,000-$130,000 annually,commensuratewith the skills, talent, capabilities, and experience each candidate brings to a role.

Working Conditions:

While performing the duties of this job, the employee isfrequentlyexposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.…

Source: Himalayas (https://himalayas.app/companies/copeland/jobs/technical-trainer)