Operations Executive

This is a remote position.

• Participate in general operations processing functions, including client onboarding, account

servicing, document management, etc

• Experience in loan processing (including and not limited to loan application, disbursement,

repayment, refund, credit admin, etc.) is an advantage

• Ensure timely and prompt processing as per committed SLA

• Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)

• Ensure timely and effective escalation of potential issues and resolution

• Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)

to complete required processing and resolve issues arising

• Answer queries on operational processes

• Participate in process reviews (including mapping of processes) and system enhancements

(requirements gathering, testing, etc.)
• Create and maintain operations procedures

Requirements

• Minimum Diploma holder

• 1-2 years of experience

• Remote work – Singapore time

• Back office

• Effective team player with good interpersonal and communication skills. Able to articulate your

thoughts clearly

• Results and service-oriented; able to work independently, sometimes under pressure

• Good analytical and organizational skills

• Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)

• Proficiency in English language is a must.

• Able to work independently as well as being effective as a team player.

Originally posted on Himalayas

Source: Himalayas (https://himalayas.app/companies/validus/jobs/operations-executive?utm_source=api)