Senior DevOps Engineer, Observability (Elastic Stack)

Role description and responsibilities
This is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.

What You'll Do

• Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);

• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;

• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;

• Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;

• Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;

• Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;

• Coach and mentor team members, driving the adoption of new observability solutions across the organization;

• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;

• Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.

Requirements
Qualifications

• University degree in Computer Science, Engineering or comparable technical field;

• 5-10 years of hands-on experience in IT environments with focus on observability and production support;

• Proven track record in Agile delivery models and incident/release management;

• Solid experience in cross-team coordination, stakeholder communication, and effort estimation;

• OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics).

Technical Skills

• Strong hands-on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);

• Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;

• Hands-on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;

• Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);

• Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;

• Tools: Jira, Confluence, ServiceNow, MS Office.

• Profile & Other Requirements

• Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;

• Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders;

• Proactive mindset with strong ownership, structured problem-solving, and continuous learning attitude;

• Willingness and availability for on-call support and scheduled overtime activities when required;

• Lisbon/Portugal-based — hybrid working model (CET alignment required).

• Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.

Nice to have
Mainframe knowledge is a plus;
Elasticsearch certification and Microsoft Azure knowledge are a strong plus;
Experience in regulated environments (e.g., Financial Services) is a strong plus;
French and/or Dutch is a plus.

Perks

• Health insurance;

• Life Insurance and Pension Plan Programs;

• Free medical services at the office (Physician, Nutritionist, Psychologist);

• Wellness programs;

• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);

• Employee Share Purchase Plan;

• Personalized training paths and access to Udemy and Pluralsight Platforms;

• Flex-ability program (financial and flexible support for people with disabilities);

• Special banking conditions;

• Hybrid working model.

Source: Landing.jobs (https://landing.jobs/at/accenture-pt/senior-devops-engineer-observability-elastic-stack)