Tiinst
Redaktsioons pick
Freshchat
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Details
- Tas pëste fer
- Smbs already using the freshworks ecosystem who need a free entry point for up to 10 agents
Beschreibung
Best for: SMBs already using the Freshworks ecosystem who need a free entry point for up to 10 agents
Pros:
+ Generous free tier supports up to 10 agents, exceeding Tidio's agent cap
+ Integrates seamlessly with the broader Freshworks ecosystem for unified support
Cons:
- Paid plan details are less transparent compared to Intercom's explicit tier breakdowns
- Lacks the specific AI resolution metrics (e.g., 76% rate) highlighted by Intercom or Tidio
Ranked #4 of 4, score 7.8/10 in "Best Live Chat Software for Websites in 2026" by Top Ratings Hub, updated 2026-10-06.
Round-up topic: best live chat software.
Editorial pick from a published round-up — not an advertisement placed by a private seller, and nobody on Bazeta is selling it.
Source: Top Ratings Hub — https://topratingshub.com/best/best-live-chat-software-for-websites-in-2026
Pros:
+ Generous free tier supports up to 10 agents, exceeding Tidio's agent cap
+ Integrates seamlessly with the broader Freshworks ecosystem for unified support
Cons:
- Paid plan details are less transparent compared to Intercom's explicit tier breakdowns
- Lacks the specific AI resolution metrics (e.g., 76% rate) highlighted by Intercom or Tidio
Ranked #4 of 4, score 7.8/10 in "Best Live Chat Software for Websites in 2026" by Top Ratings Hub, updated 2026-10-06.
Round-up topic: best live chat software.
Editorial pick from a published round-up — not an advertisement placed by a private seller, and nobody on Bazeta is selling it.
Source: Top Ratings Hub — https://topratingshub.com/best/best-live-chat-software-for-websites-in-2026
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Rang #4 fon 4 in “Best Live Chat Software for Websites in 2026” · aktualisiert 2026-10-06
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