Bitrix24

Best for: Teams larger than 5 people who need unlimited free users and combined CRM/collaboration features

Pros:
+ Offers unlimited users and unlimited contacts on the free tier
+ Combines basic CRM with tasks and collaboration tools in one platform
+ Includes 5GB of storage on the free plan

Cons:
- Interface complexity may slow adoption compared to simpler tools like Capsule
- Paid plans start at $49/month for 5 users, a higher entry cost than HubSpot or Zoho

Ranked #2 of 6, score 9.2/10 in "Best CRM for Small Business Free in 2026" by Top Ratings Hub, updated 2026-09-29.

Round-up topic: best crm for small business free.

Editorial pick from a published round-up — not an advertisement placed by a private seller, and nobody on Bazeta is selling it.

Source: Top Ratings Hub — https://topratingshub.com/best/best-crm-for-small-business-free-in-2026