EngageBay

Best for: Budget-conscious teams needing CRM, marketing, and support tools together with up to 15 users

Pros:
+ Supports up to 15 users on the free tier, significantly higher than competitors
+ Bundles CRM, marketing, and support tools in a single interface
+ Includes a broad free toolkit for unified sales and support workflows

Cons:
- Strict 250-contact ceiling forces early upgrades for growing lists
- Paid tier starts at $12.74/user/month, which is higher per-seat than Zoho's $14 flat rate for small teams

Ranked #1 of 6, score 9.4/10 in "Best CRM for Small Business Free in 2026" by Top Ratings Hub, updated 2026-09-29.

Round-up topic: best crm for small business free.

Editorial pick from a published round-up — not an advertisement placed by a private seller, and nobody on Bazeta is selling it.

Source: Top Ratings Hub — https://topratingshub.com/best/best-crm-for-small-business-free-in-2026