IT Systems Engineer

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.

Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.

With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life .

We are looking for an experienced IT Systems Engineer who will join our Internal IT team.

Push the pace of innovation and build a future of a healthier world with us!

What we can offer you to work on:

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Provide technical support for ~300 employees / contractors;

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Ensure security and reliability of approximately 300 Apple devices and 20–30 Windows / Android devices.

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Manage team members identity and access, including on / off boardings;

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Participate in SaaS tools procurement and inventory;

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Participate in hardware equipment procurement and inventory;

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Help us build and maintain the knowledge base of Internal IT domain;

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Address potential and actual security breaches, escalating and / or resolving upon discovery;

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Develop automated solutions as we grow (on / off boarding, etc);

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Help us shape the processes and form of internal IT;

What we look for:

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3+ years experience with MDM for macOS on 300+ devices;

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3+ years experience managing Google Workspaces, Slack, Entra ID, Jira, Confluence, Cloudflare Zerotrust or similar services;

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Understanding of the identity and access management in a SaaS-heavy environments;

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Network basics: static routing, switching, core protocols, wireless;

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Experience working with infrastructure as code – Our VPN configuration is defined in Terraform;

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Experience programming with JavaScript / TypeScript / Python;

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Comfortable communicating with diverse groups of people across the company;

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At least 6 hours overlap with the office timezone (Cyprus);

Beneficial skills:

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Deep macOS knowledge: hardening, CLI tools, specific setups (always on VPN and so on);

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Deep Windows knowledge: internals, enrollment methods, security hardening, strong troubleshooting skills;

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Experience with EDR solutions;

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Experience with RBI / VDI solutions;

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Experience with distributed logging / tracing;

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Experience with Grafana / Prometheus;

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Previous experience in dynamic product IT companies;

Perks and benefits:

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Competitive salary package commensurate with experience;

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Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product;

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Flexible hours. We focus on your results, not how long you spend at your desk.

Source: EU Remote Jobs (https://euremotejobs.com/job/it-systems-engineer/)