AI Systems Engineer

Who is Sonar?

Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.

Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.

We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:

• SonarQube: The world’s leading AI code review and verification platform.

• SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.

• SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.

Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:

• Committed to our customers and community.

• Obsessed with quality.

• Deliberate in our decisions.

• Effective as one team.

With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.

Position description

The Business Technology team is composed of passionate technologists who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance.

This role sits at the intersection of AI-native operations, enterprise platform engineering, and IT service management. You will own how Sonar designs, builds, and operationalizes AI-augmented systems across its internal technology ecosystem — engineering AI agents and connectors, automating workflows end-to-end, and integrating our enterprise tool stack, with Jira Service Management and the Atlassian suite as one core platform among several.

While Jira Service Management and the broader Atlassian suite form a core part of your platform footprint, your scope extends well beyond it: you will build and maintain integrations across our enterprise tool stack, engineer automation pipelines that eliminate manual work at scale, and operationalize AI-native capabilities (Enterprise Apps connectors, Claude MCP integrations, Rovo agents) that put Sonar ahead of the curve in AI-driven internal operations.

Your success will directly enable every internal team at Sonar to work faster, smarter, and with less friction — and will give leadership real-time visibility, consistent governance, and a platform that scales effortlessly with the company's global growth.

What you will do

You are confident in owning and evolving a multi-platform internal technology ecosystem for a fast-growing, multi-site, multinational organization. You bring deep expertise in building AI-native systems and automations, and you are equally at home administering and evolving ITSM platforms — especially Atlassian — that anchor Sonar's internal operations.

You bring proven, multi-year experience in:

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AI Systems & Agent Engineering (primary focus): Designing, building, and operationalizing AI-native capabilities across Sonar's internal stack — Claude MCP (Model Context Protocol) integrations, custom Claude skills, Rovo agents, and Enterprise Apps connectors. You prototype on the frontier, then harden what works into reliable, governed production systems that internal teams depend on daily.

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ITSM Platform Ownership (JSM): Administering, configuring, and continuously evolving Jira Service Management — including service catalog design, SLA management, queue configuration, request type rationalization, and automated routing. You treat JSM as a product, not a ticket system.

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Atlassian Suite Administration: Managing the full Atlassian Cloud ecosystem (Jira Software, Confluence, JSM, Guard, Loom, Trello, Bitbucket) with deep expertise in governance, user access management, project templates, and platform health monitoring.

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Automation Engineering: Designing and implementing sophisticated workflow automations — using Atlassian Automation, REST APIs, and third-party middleware — that eliminate manual processes and scale operations without adding headcount.

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Enterprise Integration Architecture: Building and maintaining integrations between Atlassian and adjacent enterprise systems (Slack, HR platforms, identity providers, monitoring tools) using webhooks, APIs, and marketplace apps.

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CMDB & Asset Management: Owning JSM Assets configuration, data integrity, and lifecycle management across IT hardware, software licenses, and configuration items (CIs) — ensuring a reliable, audit-ready source of truth.

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ITSM Process Governance: Defining and enforcing ITIL-aligned processes including incident management, change management, problem management, and access management — translating business needs into governed, automated workflows.

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Security, Compliance & Audit Support: Ensuring platform configurations adhere to SonarSource's data protection, access control, and audit requirements. Supporting external audit engagements (KPMG, PwC) with documentation and evidence packages.…

Source: Arbeitnow (https://www.arbeitnow.ch/jobs/companies/sonarsource/ai-systems-engineer-geneva-476203)